Access Storage - Dewdney

Even though I ended up not needing the unit in the end, my overall experience in store and over the phone with the store was very pleasant. Staff were great, very welcoming, not overly pushy with sales tactics, and definitely did their best with trying to accommodate for both monthly finance limit, and for size of item being stored. Would have been 5 stars but the initial phone call with what ended up being a call centre and Not a store, was less desirable. I felt unheard, options weren't as well listed, and pushy salesman's tactics being the biggest culprit. I may have ended up with the correct sized unit and possibly had chosen to stay instead had he taken the time to listen to my needs . In store is the way to go for best customer service approach.

Great company to deal with! Had no issues! Very accommodating and helpful and makes renting a storage unit very easy and convenient! Would definitely choose them again!

Jenn was extremely informative and kind when explaining the ins and outs of storage options, contract details, storage accessibility, do's and don'ts, etc. She did not rush us through the process... she was very thorough and patient with all our questions. If you want to stop by just make sure to quickly call first and make appointment. Pleasant experience all around!

First time I’m using this services and I gotta say I was very pleased with the treatment, the lady that served me was very helpful, professional and knowledgeable, I told her what I need it and she provided me with some great options, also gave me a great price for what I need it, I would definitely recommend this business to anyone for any storage needs you may have. Great Service !!!!!